How much do you charge for delivery?

We have our own fleet of vans that cover the Midlands area.  The delivery charge is a flat fee of £75, this covers both delivery and collection (kerbside) within a 20 mile radius of Birmingham B1. 

To help ensure your delivery goes as smoothly as possible, please advise of any difficult access points or parking  / delivery restrictions. Any parking penalty charges incurred whilst making delivery or collection will be charged to the customer. Please ensure that you prepare for your delivery by ensuring that there is adequate access . 

If you require further delivery support please contact us to discuss your requirements.

For the rest of the UK and Europe , please call us on 0800 043 0801 or email hero@backlineheroes.co.uk for a quotation. 

Can you set up the equipment?

We have a team of professional, experienced and courteous technicians available, subject to your requirements.

Can you provide PA Systems?

Yes, we can, all sizes and budgets, please get in touch.

What if I have issues with the equipment?

Unlikely as that may be ... Call us and we will endeavour to either solve the issue or replace the equipment....After all we are Backline Heroes.

I’m a new customer.

We ask all new customers to verify their identity and leave a deposit.

I'm not sure what equipment I need

Relax, the advice is free and so is the tea. Call us or on 0800 043 0801 or email hero@backlineheroes.co.uk

What about insurance?

Whilst the equipment is in your possession, you are responsible for looking after and insuring the equipment. We may ask for proof of your policy.